Industry-Leading Innovation
Elevating Every Journey Through Technology, Empathy, and Integration
At GetAid, we don’t just support travelers we reimagine what accessible air travel should be. With a robust technology stack, operational transparency, and human-first experience design, our system is setting the gold standard for assistance services in global aviation.
24/7 Support & Emergency Response
Travel disruptions happen. That’s why GetAid connects users to live agents around the clock. Whether it's a last-minute schedule change or a critical incident, our emergency protocol alerts the right people ensuring swift support when it matters most.
Data-Driven Feedback Loop
After every trip, travelers are invited to rate their experience giving operations teams valuable insights. Our dashboard aggregates this data in real time, highlighting trends in satisfaction, wait times, and service reliability. These insights drive constant improvement and accountability.
Partnerships with Airlines & Port Authorities
We work hand-in-hand with airport and airline partners to improve service continuity and eliminate friction. By integrating with existing systems and training support agents to our standards, GetAid ensures passengers receive compassionate, consistent, and compliant assistance at every touchpoint.
Family Share & Care Network
Peace of mind travels with you. With our Family Share feature, caregivers and loved ones stay informed through real-time status updates. Notifications like “Assistance has arrived” or “Flight delayed” are automatically shared, ensuring full transparency throughout the journey.
Streamlined Scheduling & Coordination
Scheduling assistance has never been simpler. Whether booked in advance or on demand, travelers can customize their support choosing language preferences, pick-up points, and more. Attendants are automatically notified and synced with airline data, arriving on time and fully informed.
Integrated Real-Time Data & GPS Guidance
Our system brings visibility to the traveler’s entire journey. With GPS-enabled wayfinding and live flight tracking, travelers receive location-specific guidance and gate change alerts before they’re even announced in the terminal. The result is a calmer, more confident airport experience from curbside to departure gate.
Mobile-First, User-Centered Design
GetAid begins with a simple, intuitive onboarding process. Travelers can easily register their preferences, accessibility needs, and flight details in just a few minutes. The interface is designed with inclusivity in mind, offering a fluid, accessible experience that puts control and clarity in every user’s hands.
Why Join Us?
At GetAid, we're building more than a product we're building a movement. Whether you're a technologist, an accessibility advocate, or an airport professional, joining GetAid means becoming part of something meaningful, scalable, and human-first.
Build for Accessibility, Not Just Efficiency
Innovate in a Mission-Driven Environment
Be Part of a Human-Centered Platform
Shape the Future of Inclusive Travel
