Solving the IROPS Puzzle: How GetAid Helps Airports Handle Disruptions

What Are IROPS, and Why Do They Matter?

IROPS—short for Irregular Operations—refer to delays, weather disruptions, cancellations, or gate changes that throw a wrench into airport coordination. These events hit PRM passengers especially hard, as services often struggle to adjust in real-time.

Visibility = Control

GetAid’s live dashboards give operations managers full visibility into agent locations, request queues, and time-in-service data. When plans shift, your team can shift with them—no phone tag or paper logs required.

Smarter Staffing and Compliance

Our platform uses analytics to help predict service surges and allocate resources effectively. At the same time, we generate compliance-ready records that align with ADA and DOT regulations.

From Chaos to Coordination

With GetAid, IROPS don’t have to mean broken promises. Our system brings transparency and accountability into every disruption—making the difference between a missed connection and a rescued journey.